Press release 9th April 2009

Burgoynes Estate Agents is a Gold winner at the Estate & Letting Agent Awards 2009

Burgoynes Estate Agents have won a Gold Award at the prestigious Estate & Letting Agent Awards for 2009 sponsored by the Property Search Group (PSG), and supported by the Royal Institution of Chartered Surveyors (RICS)

The Exeter based agency was recognised for its excellent customer service as voted for by their clients over the last 12 months

The trophy was presented at a lavish ceremony which took place at the five star Marriott Hotel in Mayfair, London attended by 300 of the UK’s top Estate and Letting agents.

The results of the competition were determined by research carried out amongst customers who are asked a series of questions about the service they have received from their agent.

Tweedie Brown, Deputy Chairman of headline sponsor PSG said “what a comfort it is to me to be involved in these Awards where openness, honesty and transparency actually mean something. Where estate and letting agents are prepared to stand up and be counted by their clients in the most difficult of market circumstances”

Gold, Silver and Bronze trophies were awarded for each region and there were Grand Prix Awards for Best Estate Agent or Best Letting Agent in the UK. “Getting involved with the Estate Agent Awards was a natural fit for us” said Dan Lee, Chief Executive of the property search engine sponsor. “Our business model is centered around helping estate agents and we have quickly built important partnerships, brand recognition and trust amongst the agent community and so our involvement with these awards was an obvious choice.”

Phil Spencer who will present the Awards said: “This is the 6th year of the Estate and Letting Awards and I’ve increasingly enjoyed being part of the celebrations on each occasion. It’s fantastic to see agents getting the credit they deserve after all the negative press they receive. Throughout the property industry there is a constant need to improve customer service and these awards go along way to help agents focus on keeping clients happy. He adds “After all the most powerful marketing tool for Agents is word of mouth so customer satisfaction is key.”

John Burgoyne from Burgoynes Estate Agents said “We are delighted to receive this award. An achievement not only for Burgoynes Estate Agents but for Exeter too. This award is made all the more special because it was voted for by our clients. We believe there is no substitute for good customer care and service and this award demonstrates exactly that”.

The Awards are organised by Awards for Business
Anyone interested in participating in next year’s competition should contact Awards For Business on 01892 610245.

From left to right
Dan King, Lyn Burgoyne, Phil Spencer (Location, Location, Location), Helen Jones, John Burgoyne and Tweedie Brown (PSG)

Interviews 2009 from EstateAwards – Click here to find out more